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All returned merchandise must be pre-approved by Merritt Aluminum Products Company. Product older than 120 days is not eligible for return. Return shipping costs, to the specified Merritt warehouse, are the responsibility of the dealer. A return goods authorization must be acquired from Merritt and a copy of the document returned with the product. All returns are subject to a standard 15% restock fee. Additional fees may be assessed pending final inspection. Parts must be received in resalable condition. The product should be returned in the original packaging or packaged in a manner as to not incur any damage during transit, in this case re-packaging costs will be added to the restock fee. Items not in original condition, altered, or used product will not be considered for credit. Obsolete or custom built products are not eligible for return. Product that is being returned due to an error by Merritt Aluminum Products Company will be credited in full. If product is returned without authorization it will not be considered for credit. The return authorization will include shipping instructions that must be followed. If shipping instructions are not followed any additional charges will be the customer’s responsibility.

Warranty is void on merchandise that has been welded, cut, drilled, or modified in any way. Also, if the product is installed contrary to normal use or recommended installation practices than the warranty is voided.