Email Marketing Specialist

We’re looking for our next Chromozonian to join the growing, diverse, and highly-skilled Marketing Department! Our Email Marketing Specialist will own the Raney’s and associated brands ESP (full funnel), championing one of the most critical mediums that connect us with our customers. This role will partner closely with our Creative, eComm, and cross-functional teams to amplify content, build leads, engage our audience, drive sales, and increase LTV across web and brick-and-mortar retail. By leveraging expertise in both eCommerce and D2C strategies, this role will drive awareness, conversions, and retention. We have a full-time design team, so we’re looking for folks with a skillset heavier on the technical side (triggers, flows, deep segmentation, A/B testing) ideally with content writing experience.

The Email Marketing Specialist will reside on our Performance Marketing team, reporting directly to the Senior Manager, Performance Marketing. This position is fully remote.

Raney’s has a fun and relaxed environment with a strong culture and family-type atmosphere. Our headquarters offers a break room like no other! Want to relax on a bean bag and watch a game of ping pong? Feel like playing a game of mega Jenga? Care for a game of pool while sipping your cappuccino? We believe work flexibility is important and aids in productivity. But the same can be said for a fun in-person environment. We are looking for people who bring this same lively spirit to work each day (whether in-person or online).

Requirements:

- 5+ years of professional experience in eCommerce and/or D2C (Direct-to-consumer) email marketing throughout the sales funnel.

- Expertise in Klaviyo or similar Email Service Providers.

- Data-driven and well-versed in analytics, with extensive experience in A/B testing and leveraging insights to drive optimization.

- Copywriting, content writing, or equivalent experience (this role will eventually be responsible for writing the emails)

- Proactive deployment calendar ideation, creation, and execution

-Dedication to expanding reporting capabilities to enable more sophisticated analysis and optimizations.

- Advanced experience managing/developing/implementing email campaigns

- Advanced experience creating email automation (mapping out, building, maintaining triggers/nurture flows, etc.)

- Advanced experience building email calendars for multiple segments

- Prior experience writing and editing email content for both broad and persona-based audiences.

- Able to work closely with cross-functional roles to create segments, campaign flows, and templates.

- Highly motivated and self-starting.

- Able to see a project from start to finish, goal/KPI oriented.

- Exceptional verbal and written communication skills and strong attention to detail.

- Ability to spot efficiencies and implement solutions for creative templates and localization.

Additional Requirements:

- 4-year degree or equivalent work experience

- Prior experience at an online retailer preferred and/or D2C brand

- Competitive knowledge of email best practices

- Experience making basic edits in Adobe Photoshop and/or Figma.

You get bonus points for:

Prior experience in the auto industry, specifically Heavy-Duty Trucking

Certification in Klaviyo or similar ESP

Moderate knowledge of HTML

Working knowledge of templating languages (Django, liquid, handlebars, etc)

Had you been with us last month, you would have:

- Tested/optimized upper funnel, abandoned cart, and retention workflows.

- Worked with customer data to create detailed segmented lists/flows

- Collaborated closely with cross-functional teams to amplify and promote internal/external content

- Coordinated with cross-functional teams to produce product status communications (shipping, back-in-stock notifications, etc.)

- A/B tested everything from subject lines and media type to CTAs and content lengths

- Partners with the Retail team to support in-store events and promotions.

- Found the perfect balance and cadence of content, brand, and product marketing to keep the audience engaged and subscribed.

- Worked across teams to implement best practice lead capturing on-site and across paid media

- Created reports to track the performance of campaigns and automated flows.

- Other duties as assigned and required.

Here are just a few of the benefits that Raney’s, LLC. offers:

Health Insurance through Florida Blue, Dental Insurance, Life Insurance, paid holidays, tuition reimbursement, 401k match, personal days, and sick time.

Raney's is a drug free workplace and pre-employment drug screening and background check will be required.

Schedule: Monday-Friday

Directions for applying:

• Download the application link (listed below the job postings)
• Submit your completed application via email to workhappy@raneys.com

Customer Service Representative

Job description

Do you have what it takes to be a Chromozonian? We’re looking for our next one!

Raney’s LLC is a fast growing company in the automotive aftermarket chrome & accessories industry looking for an individual who is personally motivated for a Customer Service position. An understanding of Internet commerce and usage is a must for this position. Training will be provided for our inventory management system and our customer relationship management software.

Raney's has a fun and friendly work environment with a great culture and family type atmosphere within the office. We have kitchens and break rooms available at all times and as you look around you won't be able to help but notice computer screens everywhere and uniquely decorated work spaces. Everyone is fun, energetic and happy to be at work. We are looking for people that bring the same attitude.

Attributes we are looking for:

• Willingness to listen and learn
• Organized
• Self-motivated
• Goal & detail Oriented
• Friendly & Personable
• Bi-lingual is a plus

In this position your main responsibility is to provide an excellent customer service experience to our customers by phone and email. You’re going to be answering customer service calls, and customer service emails. You are also going to be assisting customers regarding order status questions, handling cancellations and basic order adjustments.

Requirements:

• Customer service experience
• Excellent written & communication skills
• Problem Solving
• Multi-tasking
• Comfortable working in front of a computer for extended period of times
• Comfortable working across functions and coordinating information with the Sales Team

This is an excellent opportunity for someone looking for a career at a great company in which they can learn and grow in a fun energetic business environment. It is a position for people who enjoy interacting with new customers every day and for people who enjoy making others happy.

Schedule: Full time M-F 8:30am to 5:30pm

Benefits:

Here’s just a few of the benefits that Raney’s Inc. offers: Health Insurance through Florida Blue, Dental Insurance, Life Insurance, paid holidays, tuition reimbursement, 401k match, gym membership at the Zone, personal days, and sick time.

Raney's is a drug-free workplace. A pre-employment drug screen and background check will be required.

Receiving & Returns Specialist

We’re looking for our next Chromozonian - someone who’s good for the role and good for Raney’s!

Raney’s, LLC. is a fast-growing E-Commerce company in the automotive aftermarket chrome & accessories industry looking for a positive and capable receiving and returns specialist. They will handle receipts of all incoming shipments and will maintain all receiving records and return documents. Training will be provided for our inventory management system and our customer relationship management software.

Raney's has a fun and relaxed environment with a great culture and family-type atmosphere within the office. Our headquarters offers a break room like no other! Want to kick back on the couch and play video games? Feel like playing a game of mega Jenga? Care for a game of pool with your cup of coffee? We believe that a fun work environment provides for higher productivity. We are looking for people that bring that same lively spirit to work.

What you'll be doing:

• Receiving stock orders
• Maintain accurate receiving records
• Communicate all shortages and overages to Department
• Ensure all received products go to the designated department
• Communicating with sales representatives
• Communicating with shippers and drivers
• Moving heavy boxes.
• Inspecting return orders for damages

Requirements:

• Are you Superman? You will be lifting at least 50 lbs.
• Ability to stand for long periods of time, (10 hours).
• Ability to make a list and check it twice
• How is your driving record? You will be using a pallet jack and forklift regularly
• Computer savvy? A great bonus, but not required

This is a great opportunity for someone who wants to grow with a great company and loves interacting with lots of new and interesting people on a daily basis. Please reply with your resume. We are looking for an employee that is career oriented and willing to adapt and learn to a fun energetic business environment

Benefits:

Here are just a few of the benefits that Raney’s,LLC. offers: Health Insurance through Florida Blue, Dental Insurance, Life Insurance, paid holidays, tuition reimbursement, 401k match, gym membership at the Zone, personal days, and sick time.

Schedule: M - F 8:30 am - 5:30 pm

Job Type: Full-time

Raney’s is a drug-free workplace and pre-employment drug screening and background check will be required.